Free Shipping | Lifetime warranty | Easy return

 Free Shipping Policy

Standard Free Shipping (12-15 days)

  •  Please note that International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so  please check with local authorities prior to placing your order to confirm  tax.

Lifetime Warranty

  • All of our fine jewelry comes with a limited lifetime warranty. MDTC Jewelry lifetime warranty and exchange is based on manufacturing defects, not abuse or misuse
  • We guarantee the high quality and craftsmanship of all our jewelry items.
  • Lifetime warranty provides the following complimentary services to maintain your fine jewelry in exquisite condition, including prong tightening, rhodium-plating, re-polishing and professional cleaning.
  • Lifetime warranties do not apply to products under $15.00.

 

   Return

 1:Easy Return

We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.

You can  request a return from your order or send an email to us for returning.

Our email is :Service@mdtc.shop.

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Return Address:

Name：Mr.FENG
Address：

STALL 47-48
YAUMATEI MARKET
20 KANSU STREET
YAU MA TEI KOWLOON
HONG KONG

Phone：+852 67355325

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MDTC Jewelry is committed to 100% customer satisfaction!
If you are unsatisfied for any reason, you can return your purchase within 45 days of the ship date with original package
No questions asked!
No restocking fees!
Pls contact us for an easy return instructions if you have any questions:
We are online for 24hours,If we do not reply u asap,Pls be patient and we will get to u as soon as we can
Pls be noted that custom orders do not accept Return Policy

 Refunds

 2 Refunds

We will notify you once we’ve received  your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method in 7 business days
Please remember it can take some time for your bank or credit card company to process and post the refund too.
Pls be noted that custom orders do not accept Return Policy
 3.To cancel an order
please contact us as soon as possible.If your order has not yet shipped,we will immediately refund your payment.lf your order has shipped,we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.
 4 Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Pls be noted that custom orders do not accept Return Policy

 5:Return Shipping fee

  Buyer is responsible for return shipping fee and may ship back the item using the   carrier of your choice.
 6:We do not accept any returns after 45 days from ship date.


   You can always contact us for any return question at
 7.Exceptions / non-returnable items

   Bespoke orders are not qualify with return policy if its not a quality problem.

   We can make some improvement for the order.

   Please get in touch if you have questions or concerns about your specific item.